Questionnaire

Both positive and negative feedback are equally important to us as this is what helps us to remain focussed on continuing to provide you with the best service in the industry.

On the scale of 1 – 5 how do you rate our:

  • Speed of response to enquires and orders
  • Order fulfilment
  • Order Accuracy
  • Product Knowledge Of Staff
  • Friendliness Of Staff
  • Speed Of Delivery
  • Communication Of Queries
  • Resolution Of Any Problems

Overall do you feel that the service you receive from CMT is


How likely is it that you would recommend CMT to a friend or colleague?


Are you interested in learning more about ordering with CMT on-line and the benefits and savings it could bring you?


How do you rate on the scale of 1-5 the 2018 CMT Catalogue:

  • Easy to use
  • Easy to order from
  • Product range
  • Product detail
  • Tiered pricing

In general, what do you like most about CMT?


What could we do better at CMT?


Are there any items that CMT don’t sell currently that you feel we should add to our range?


Are there any other areas you do not currently use us for and would like more information? (please tick all that apply)


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