Quality Policy

Document Name: Quality Policy
Document Number: CMT35004
Purpose: To set out CMT Group’s quality aims
Connecting Documents: CMT35003, CMT45002, CMT85007
Revision Number: 7.0

Scope

CMT Equipment Ltd (CMT Group) aims to provide defect-free goods and services to its customers on time and within budget.

Objectives

CMT Group aims to operate a quality management system in line with the BS EN ISO 9001:2015 standard, including aspects specific to the construction, healthcare, aviation, rail, manufacturing and retail industries.

The management aims to develop and improve the quality management system, continually improve the effectiveness of the quality management system, and to enhance customer satisfaction.

Commitments

The management has a continuing commitment to:
1. Ensure customer needs and expectations are determined and exceeded
2. Communicate throughout CMT Group the importance of exceeding customer expectations and fulfilling legal requirements
3. Establish and communicate the quality policy and its objectives to all personnel

4. Conduct management reviews of the effectiveness of the quality management system
5. Ensure the availability of resources

Further Points

The structure of the quality management system is defined in the quality management manual (CMT45002) and the organisational chart (CMT85004).
In addition to all English and EU commercial legislation and regulations, CMT Group is committed to full compliance with all legislation and regulations specifically related to its business activities.

See Internal Audit Schedule (CMT85007) for further details regarding review and continuous improvement.

Additional Information

CMT Equipment Ltd (CMT Group) undertakes to supply only safety equipment and/or related services that fully comply with the standards and regulations and claims made relating to those products and/or related services. Where appropriate, CMT Equipment Ltd (CMT Group) will maintain up to date technical files and associated documentation to ensure that regulatory compliance information can be supplied upon request.

Where products are sourced from external organisations which hold technical files relating to the products being offered, CMT Equipment Ltd (CMT Group) will request confirmation that these files are current, complete, contain appropriate conformity assessment information and, where relevant, regulatory compliance certificates and will take all necessary steps to confirm the validity of the compliance documentation held by that external supplier in respect of the products being sourced.
Where services are provided related to safety equipment sourced from external organisations, CMT Equipment Ltd (CMT Group) will maintain approval from the manufacturer that the services provided are assessed and approved by the external organisation.

Date: 19/04/2024
Review Date: 19/04/2025